Complaint Review: U.S. Post Office - Dallas Texas

I agree with this report. My cousin and I went into a post office in South Dallas and the man behind the counter was rude, and ended up shouting and yelling at us when we brought his rudeness to his attention. No one did a thing. Not one darn thing. 

Postal Employees are hard to terminate from what I've been told. This is one of the reasons they are losing so much business. People are getting fed up. I can't believe these other commenters expressing such disbelief at someone getting disrespected and yelled at by a postal employee. I mean, after all, that is what the post office is known for. Having God Awful Customer Service.

Dallas is a city with some overt, and at times right below the surface racism. I have heard the word n****r here and "Silverback Gorilla" when whites are referring to blacks. So I believe that this man most likely used the term you said he used. 

Good Luck. I hope that Jerk Gets terminated.

On occasion I have done business with the post office off of 9130 Markville Dr. in Dallas and I agree that white guy is really nasty. There is only one white guy there and he usually works at the very end. On several occasions he has been really rude with me too. That is why I stopped going there.

Don't pay any attention to these naysayers who are attacking you for exercising your free speech. I agree with every word you stated about this situation because I know Dallas and I know how the postal employees are in general, especially that nasty white guy you referenced.

Thanks for speaking out. More people need to speak out as well. :-)

Mark Pound AND his manager Tracoma Willis SHOULD BOTH BE FIRED.

I certainly have had many different experiences than you with the Post Office throughout the years. Although there are many fine people that work there, let's be frank and honest and realize that the post office has more than their fair share of assholes. I have come across quite a few.

I've been cursed, seen other people cursed, and I was in a post office twice where one of the postal agents grew irate and threatened customers. 

I wish my experience, and millions of others like me, was out of the norm.. But it's not.

The hurtful thing about my experience is that I was called a term used historically to disrespect black people. White people will never know or understand how that term cuts deep. That is why the comments are coming from what I gather to be mostly white people saying Lie, Lie. They would say Lie, Lie even if someone was burning a cross outside the place. They refuse to accept that bigotry and hatred still exists.

The internet is the most powerful tool the vulnerable have against those who choose to abuse their authority or abuse others. Mark Pound felt I was voiceless. His manager Tracoma Willis reinforced this message when he casually dismissed my complaint. 

May what he did to me, in all of its hatefulness and ugliness, live on forever online. I will no longer roll over and accept being mistreated just because I am BLACK anymore. My money is just as good as the next man's. 

Perhaps there is a grain of a story here but I bet it's greatly embellished.

I have been dealing with the Post Office in various scenarios for over 60 years and have never been treated poorly. 

Sending them a copy of your report is a good thing if you are indeed correct.  Don't expect them to respond on this forum and get in a pissing match with you though.

YOU never want to hear both sides, your mind could not handle it. it is always your way or the highway. go celebrate your birthday gobble gobble

I have been retired for some time from a totally unrelated field.

It doesn't matter much to me, one way or the other, whether you believe it or not.

I ALWAYS like to hear all sides to a story, not just your improbable one.

IF, you're telling the whole truth, this may help you, IF not, hopefully we'll learn about that too. BTW, your allegation that I work for, or know someone that works for USPS, makes over 40 different companies I've been accused of working for here on Riporr Report.

Have a nice day.

Ken, I knew it wouldn't be long before a postal employee (or someone related to a postal employee) would be on this board attacking me for speaking about the horrific experience I had at this post office. Ken, while you are attacking me and calling my story "improbable" why don't you google the complaint history of the post office and you will find my complaint is just one of millions. Will you attack the millions of others who filed complaints as well? It would take you your entire lifetime as there are so many.

This is just a report I "Chose" to put online. I have been cursed by postal employees in the past and my mail lost on DOZENS  of occassions before I went ahead and purchased a box at UPS. My complaint is very much REAL. I am bewildered that you would call my complaint improbable especially given the way the Post Office has EARNED such a bad reputation from so many people throughout this country. There is a reason the Post Office is begging Congress for money and losing Billions as I type this..

It's because of incidents like what I wrote about that are happening ALL OVER THIS COUNTRY.

I have no reason to lie on what happened to me and you should not try to stymy free speech by attacking me for TELLING THE WORLD I was referred to an a derogatory, racist manner.

Attacking me won't save your job "Ken" or the the rest of the Postal Employees who ABUSE customers like me DAILY.

Thank God for Free Speech.. We have to hold our institutions ACCOUNTABLE. And that includes the Postal Service.

to the USPS.  I'd like to hear their side of this improbable story.