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  • Report:  #555147

Complaint Review: us-uggoutlet9 - Internet

Reported By:
Lisa - New Orleans, Louisiana, United States of America
Submitted:
Updated:

us-uggoutlet9
Internet, United States of America
Phone:
Web:
http://www.us-uggoutlet9.com
Tell us has your experience with this business or person been good? What's this?
 I purchased a pair of UGG Boots online at http://www.us-uggoutlet9.com.  The store advertised Geniune UGGS at discount prices.  Upon receiving my boots I immediatly noticed that the UGGS were fakes, the shipskin was faux and inside the tag said made in China.  I then noticed that the boots I ordered were pictured with no stitching, this model had a different item number then a pair pictured with stichting down the back. I contacted http://www.us-uggoutlet9.com via email, the only way to get in touch with them. I explained I received the wrong boots and that the boots were clearly not geniune UGGS and thus I wanted a refund since the website advertised Geniune UGGS. They explained that I did recive the correct boots but that the picture did not show the stitching. Further they went into a long explination explaing that the UGGS were real just made a different levels, I recieved level A not A+.  This was absurd, to make a long story short, after months of emailing they refuse to give me a refund asking me to sell the boots or give the as a gift. I have given them every opportunity to fix the issue, simply requesting a refund, I even offered to keep them at a discounted price, however they claim that a refund would cause them lose to much money, again insisting I sell the or give them away.  I have no choice but to keep these very poor UGG reporductions. This is a Warning do not buy from this company, the products are fake and the customer service is non exsistant.


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