Karl
Clovis,#2Consumer Suggestion
Sun, March 30, 2008
What happened to the other teenagers that went with her? Why didn't she travel with a responsible adult? She obviously had a non-refundable ticket and when she missed her plane she should have called the 800 number and told them what happened then purchased another ticket for a subsequent flight. I assume that she had a credit card. Where has she been for two days? Did you contact the airline and arrange for a ticket? What are you doing except worrying? You are right - people miss planes all the time and due to their carelessness end up paying hundreds of dollars for a new ticket. The airline is not going to forgive her and put her on the next plane. Airlines stopped doing this about 20 years ago except for first class travellers and people in both first and coach who have full fare refundable tickets. I agree that they should be more sympathetic but they aren't.