- Report: #540320
Complaint Review: USA Benefits - Internet
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Author Not Confirmed
Why?
USA Benefits
Internet, United States of America
Phone:
Web:
www.usabenefits.com
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Business Rating:
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USA Benefits I want my money Back, They illegal took $49.95 from my acct. Without my permission and I never heard of them!! Internet
While checking my account like I usually do every morning, I encountered a charge from USA Benefits in the amount of $49.95. I have never heard of this company before, and what makes it worst there is no way of contacting them.
I called my bank and I had to wait to dispute it because it was still pending, but by the time it was actually posted, I was charges an overdraft fee plus the amount of the debit. So now my account is overdrawn >$100.
I am on a fixed income, and that charge made several other charges bounce and the fees and charges are steadily rising, it is a shame because I am unable to just pay it off and wait to dispute.
Someone should really do something about this company. There should be a ban on them in the system, so that they can't make charges to anyone's account.
I called my bank and I had to wait to dispute it because it was still pending, but by the time it was actually posted, I was charges an overdraft fee plus the amount of the debit. So now my account is overdrawn >$100.
I am on a fixed income, and that charge made several other charges bounce and the fees and charges are steadily rising, it is a shame because I am unable to just pay it off and wait to dispute.
Someone should really do something about this company. There should be a ban on them in the system, so that they can't make charges to anyone's account.
3 Updates & Rebuttals
Ronai
United States of Americausa thief
#2General Comment
Tue, April 19, 2011
you say you guys don't do unauthorized withdraw. I beg to differ as a charge form you folks popped up out of no where and about cost me and overdraft fee. your customer service if you can call it that tried to feed me a line that i had gotten physical and emails with gifts from your so called company.
I have not gotten either as I have no idea who you people are, i had to dispute that today, get a new card and wait for my money to be returned, i have a fixed income and would like to thank your slimey buissness ethics. you really just need to return the money you have stolen from people.
i see claims going back to 04 on here.
Report Attachments
bill98498
Lakewood,Washington,
United States of America
Stole and gave it back.
#3Consumer Comment
Wed, October 20, 2010
My son who is unable to speek, read or wright had $149.85 stolen from his bank account by USA BENFITS. I called them and several days later they put the money back into his bank account. The bank had to cancel his debit card because of the theft. How did they get his banking information? He is unable to sign up for anything. We did report the theft to the FBI. How are they doing this?
Shelly
Uniontown,Pennsylvania,
U.S.A.
USA Credit
#4UPDATE Employee
Wed, December 16, 2009
I work in the Quality Assurance Department at USA Benefits and I can assure you that we do not draft bank accounts without authorization. For further assistance regarding this matter, please contact our Member Services Department at (800) 809-5986, Monday through Friday from 9 a.m. to 5 p.m. ET.
