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  • Report:  #1373554

Complaint Review: USA Nursery in New Haven CT - New Haven Connecticut

Reported By:
lilacs01420 - Fitchburg, Massachusetts, USA
Submitted:
Updated:

USA Nursery in New Haven CT
460 Sackett Point Rd New Haven, 06473 Connecticut, USA
Phone:
203-267-0204
Web:
http://www.theusanursery.com/contact
Categories:
Tell us has your experience with this business or person been good? What's this?

I ordered 95 dollars worth of plants for outdoors on April 30, 2017.  Next, I was offered six free plants which I chose the one's I wanted. 

My credit card was charged a couple of days later.  It is now May 16, 2017 and I still have not received my order.  I called the phone number in Connecticut and the message said, "We are not available right now, please leave your order number and a message.  There was no beep to leave a message.  The next message I heard was, "The users mailbox cannot accept more messages".

Suspicous, I looked up the phone number listed on my credit card statement.  It was a New York number listed.  I called and the recording said the number is no longer in service.

Next, I contacted my credit card company.  They have started an investigation.  In the meantime they are crediting my account for the 95 dollars.

This is the first time I have been scammed by a company.  No legitimate company would have phone numbers that are unreachable or disconnected.  Please do not order from this company.



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