- Report: #1378566
Complaint Review: USA Nursery - New Haven Connecticut
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Author Confirmed
Why?
USA Nursery
460 Sacket Point Rd New Haven, 06473 Connecticut, USA
Phone:
203-267-0204
Web:
USA Nursery.com
Categories:
Business Rating:
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USA Nursery The USA Nursery My order was placed on 04/29/2017, shipped 06/07/2017, received very poor condition 06/09/2017. Total paid , $99.45. Dead plants! New Haven Connecticut
I ordered trees, bushes & plants from USA Nursery online on 04/29/17 totaling $ 84.50. Shipping was $14.95. It was paid from my credit card on 04/30/2017. I was notified by email that this order was shipped on 06/07/17 & I received it by USPS on 06/09/17 and immediately placed all the roots in water with Miracle Grow rooting solution. However, it all was very dried out with tops of all the trees & most of the bushes cut off. The cherry trees were supposed to be 2-4 ft., the Asian pear trees were supposed to be 3-5 ft, the hydrangea were to be 2-3ft. , but the box they came in was only 1ft. 8 1/2 inches long, They all looked dead. This was extremely disappointing. I am very angry, because the company, I feel, did not send what I had ordered and it is all looking dead. I am retired on Social Security & a small pension, so this was a major purchase for me. I called USA Nursery contact phone number, but was not able to talk with someone there today, 06/12/17, a Monday, but I left a message as directed with my order number, name, home phone number & a brief message referring to the problem & asked to be called back. This surely must be illegal!
