- Report: #309142
Complaint Review: USA Wallpaper - By Design - Decorate With Style - Sandusky Ohio
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USA Wallpaper - By Design - Decorate With Style
2419 E Perkins Ave Sandusky, 44870 Ohio, U.S.A.
Phone:
419-621-5577
Web:
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By Design - USA Wallpaper - Decorate With Style Wallpaper not delivered Horrible Customer Service Lies Run Around No refund Sandusky Ohio
I placed an order for wallpaper & border on Dec 3 & Dec 26,2007. As of this date Feb 15,2008 I have not received this order. I got no response from emails sent. I called and was told my order was on back order for two weeks.
Every two weeks I called USA Wallpaper and was told the same lie that the paper was on backorder for another two weeks.
On Feb.4th/2008 I called the wallpaper Co.( York Wallpaper) and was told the paper has been in stock all along and that they had no order from USA Wallpaper. I then called USA Wallpaper and asked when my aper was being delivered they again lied and told me it was on back order.
I demanded my money be returned and was told that it could not be returned right away. I have not yet received a refund . USA Wallpaper immeadiately charged my account when I placed the order which is not the norm of reputable Co's.
USA Wallpaper is a sham, do not believe their Customer Service Reps. I will now file a complaint with the BBB & FTC.
Kathy
Munster, Indiana
U.S.A.
Every two weeks I called USA Wallpaper and was told the same lie that the paper was on backorder for another two weeks.
On Feb.4th/2008 I called the wallpaper Co.( York Wallpaper) and was told the paper has been in stock all along and that they had no order from USA Wallpaper. I then called USA Wallpaper and asked when my aper was being delivered they again lied and told me it was on back order.
I demanded my money be returned and was told that it could not be returned right away. I have not yet received a refund . USA Wallpaper immeadiately charged my account when I placed the order which is not the norm of reputable Co's.
USA Wallpaper is a sham, do not believe their Customer Service Reps. I will now file a complaint with the BBB & FTC.
Kathy
Munster, Indiana
U.S.A.
