- Report: #1408229
Complaint Review: USAA Insurance company - Nationwide
-
Author Confirmed
Why?
USAA Insurance company
Nationwide, USA
Phone:
210-531-8722
Web:
https://www.usaa.com/inet/wc/ins_auto_mrklP1_landing_mkt?ds_s=CPC&ds_e=GOOGLE&ds_c=PNC_AUT_Auto+Insu
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
USAA Insurance company Settlement of property damage/diminishment in value Manassas, Va Nationwide
I was rear-ended by an insured represented by USAA Insurance Company. (I am also in insurance myself ) I have requested diminishement in value as my car was brand new (fresh of the dealership lost less than two months) when their insured admittedly rear-ended my vehicle. My vehicle has since been repairs. However, since my vehicle now has an accident on the car-fax report the value of my vehicle has decreased just because of that accident. I had two indepent apprasials done on my vehicle - the second being the one USAA rep. requested that I had done at the dealership (basically a trade-in offer whowing what I can get now and what I would have gotten had the incident never happened)
Long story short -
Appraisal one- DIV is $4,386
Appraisal two - DIV is $3,800
USAA's offer in DIV is $767.
With insurance the insured is to "indemnify" me -make me whole again to how I was seconds before he hit my car. Well short of buying my a new car to replace my , then, new car then next best thing is DIV. Now ecplain to me how USAA (or any sane person) can equate $767 to be 'fair and resonable' when the two apprasials I have only differ in amount by $586?!
I want and deserve to be indemnified.
