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  • Report:  #1252525

Complaint Review: usadiscountwarehouse.com - Cape Coral Florida

Reported By:
SeriousComplaint - Oakland, California, United States of America
Submitted:
Updated:

usadiscountwarehouse.com
1751 NE Pine Island Rd. Cape Coral, 33909 Florida, USA
Phone:
1-866-721-1863
Web:
www.usadiscountwarehouse.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I purchased an sd card from them that became corrupt @ 3 months after purchase. I had it in my phone so I lost many, many very important photos. I contacted them, told them about the issue. Their customer service used circumlocution (going around and around) to delay dealing with the issue until after 4 months had expired from the date of purchase. They said they could no longer return the purchase price back to my credit card because the 4 month window expired. They then told me they could refund via google wallet, which I don't have. I suggested a company check. After a couple weeks they said it had been taken care of. I sent an email asking how was it taken care of and there has been no response. I presume they buy faulty sd cards that will function for about 3-4 months, then become corrupted from Taiwan. They more than likely get the sd cards at a huge discount; hence their name; then sell and have no intention of informing customers of the faulty nature nor refunding the price paid. It is criminal !!!



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