- Report: #445067
Complaint Review: USBI - Internet
-
Author Confirmed
Why?
USBI
http://www.billview.com/usbi/index.htm Internet, U.S.A.
Phone:
866-600-9455
Web:
N/A
Categories:
Business Rating:
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USBI - Cheap2Dial Max Min Plan phone long distance Internet
Found an "extra charge" from USBI on my Verizon phone bill. It was for $17.08 and consisted of a Federal Universal Service Fund, a Cheap2Dial Max Min Plan, a Bill Statement Fee, and State tax.
After contacting USBI they said they would send me a copy of an online application that was sent in from someone else using my phone #. I have called multiple times and so far nothing has been sent to me.
I spoke to Verizon today about the extra charges; they have sent in for a refund and told me not to pay the "extra" charge.
They are obligated to accept the charges from third party billers by law and apologized for the inconvenience.
Jason
Warren, Indiana
U.S.A.
After contacting USBI they said they would send me a copy of an online application that was sent in from someone else using my phone #. I have called multiple times and so far nothing has been sent to me.
I spoke to Verizon today about the extra charges; they have sent in for a refund and told me not to pay the "extra" charge.
They are obligated to accept the charges from third party billers by law and apologized for the inconvenience.
Jason
Warren, Indiana
U.S.A.
4 Updates & Rebuttals
Dan O
Alexandria,Virginia,
U.S.A.
A Good Way to Avoid This
#2Consumer Suggestion
Thu, June 04, 2009
I myself just became a victim of USBI and Cheap2Dial. My father worked for Verizon for 30 years, and he had a lot to say on this subject. First off, tell Verizon you have already spoken to this company and they are giving you the run around. Tell them to take the charge off of your bill. Pay the portion you owe, minus the extra charge. Second, and most important! Tell Verizon to "block third-party billers from billing your account." If you want to add third party long distance or other services in the future, it will be a little more work, but it is worth avoiding this headache. USBI is a separate company and only does the billing. Cheap2Dial is the real culprit. They are a scumbag company, who exist only to perform scams like this. Want to help fight them? Print out everything, and send copies along with a letter explaining what happened to the FCC: Federal Communications Commission 445 12th Street SW Washington, DC 20554 Good luck!
Dan O
Alexandria,Virginia,
U.S.A.
A Good Way to Avoid This
#3Consumer Suggestion
Thu, June 04, 2009
I myself just became a victim of USBI and Cheap2Dial. My father worked for Verizon for 30 years, and he had a lot to say on this subject. First off, tell Verizon you have already spoken to this company and they are giving you the run around. Tell them to take the charge off of your bill. Pay the portion you owe, minus the extra charge. Second, and most important! Tell Verizon to "block third-party billers from billing your account." If you want to add third party long distance or other services in the future, it will be a little more work, but it is worth avoiding this headache. USBI is a separate company and only does the billing. Cheap2Dial is the real culprit. They are a scumbag company, who exist only to perform scams like this. Want to help fight them? Print out everything, and send copies along with a letter explaining what happened to the FCC: Federal Communications Commission 445 12th Street SW Washington, DC 20554 Good luck!
Dan O
Alexandria,Virginia,
U.S.A.
A Good Way to Avoid This
#4Consumer Suggestion
Thu, June 04, 2009
I myself just became a victim of USBI and Cheap2Dial. My father worked for Verizon for 30 years, and he had a lot to say on this subject. First off, tell Verizon you have already spoken to this company and they are giving you the run around. Tell them to take the charge off of your bill. Pay the portion you owe, minus the extra charge. Second, and most important! Tell Verizon to "block third-party billers from billing your account." If you want to add third party long distance or other services in the future, it will be a little more work, but it is worth avoiding this headache. USBI is a separate company and only does the billing. Cheap2Dial is the real culprit. They are a scumbag company, who exist only to perform scams like this. Want to help fight them? Print out everything, and send copies along with a letter explaining what happened to the FCC: Federal Communications Commission 445 12th Street SW Washington, DC 20554 Good luck!
Dan O
Alexandria,Virginia,
U.S.A.
A Good Way to Avoid This
#5Consumer Suggestion
Thu, June 04, 2009
I myself just became a victim of USBI and Cheap2Dial. My father worked for Verizon for 30 years, and he had a lot to say on this subject. First off, tell Verizon you have already spoken to this company and they are giving you the run around. Tell them to take the charge off of your bill. Pay the portion you owe, minus the extra charge. Second, and most important! Tell Verizon to "block third-party billers from billing your account." If you want to add third party long distance or other services in the future, it will be a little more work, but it is worth avoiding this headache. USBI is a separate company and only does the billing. Cheap2Dial is the real culprit. They are a scumbag company, who exist only to perform scams like this. Want to help fight them? Print out everything, and send copies along with a letter explaining what happened to the FCC: Federal Communications Commission 445 12th Street SW Washington, DC 20554 Good luck!
