Tell us has your experience with this business or person been good?
UsDirect Express Fraud department my entire check (718.00)was transferred electronically into another bank account still have not been helped AT ALL Internet
On October 1,2012 i went to bank to withdraw my check
(718.00)for my rent and could not access account. i then called
us direct express customer service and they told me my balance was o.00!
I couldn't believe a card from the treasury dept. allowed my entire check
to be electronically transferred into another bank account without my permission.
I am a single mom of four children and i told them i had no other bank accounts
and the card was in my possession all night. She was very rude and just told me that i would have
to file a complaint and i would recieve this form in 3-5 business days. she also said i would get
money back faster if i filed a police report,so i did!
I got my paperwork on Oct. 10,2012.she had told me several times on the phone i only had 10
days to get form back to them so i overnighted it. I called today they told me it hasn't been attached to my file so they could not give any info. Now due to a bank overseas taken my money
my landlord is filing a eviction notice for me. I am currently unemployed and take care of my mentally challenged son full-time.
The police dept. traced where it went and it was a bank in africa or asia. I don't know what to do next. Thanks alot US Treasury Dept. for all the restless,worried,scared,mad days ive been having and im SURE its not over yet! STRESSN