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  • Report:  #957024

Complaint Review: UsDirect Express - Internet

Reported By:
stressn - Altoona, Pennsylvania, United States of America
Submitted:
Updated:

UsDirect Express
Internet, United States of America
Phone:
1-888-741-1115
Web:
www.usdirectexpress.com
Categories:
Tell us has your experience with this business or person been good? What's this?
On October 1,2012 i went to bank to withdraw my check 
(718.00)for my rent and could not access account. i then called
us direct express customer service and they told me my balance was o.00!

I couldn't believe a card from the treasury dept. allowed my entire check 
to be electronically transferred into another bank account without my permission.

I am a single mom of four children and i told them i had no other bank accounts 
and the card was in my possession all night. She was very rude and just told me that i would have
to file a complaint and i would recieve  this form in 3-5 business days. she also said i would get
money back faster if i filed a police report,so i did!

I got my paperwork on Oct. 10,2012.she had told me several times on the phone i only had 10
days to get form back to them so i overnighted it. I called today they told me it hasn't been attached to my file so they could not give any info. Now due to a bank overseas taken my money 
my landlord is filing a eviction notice for me. I am currently unemployed and take care of my mentally challenged son full-time.
 
The police dept. traced where it went and it was a bank in africa or asia. I don't know what to do next. Thanks alot US Treasury Dept. for all the restless,worried,scared,mad days ive been having and im SURE its not over yet!  STRESSN
 



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