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  • Report:  #1105344

Complaint Review: USDIRECTECPRESS - San Antonio Texas

Reported By:
curious57 - Moody, Texas,
Submitted:
Updated:

USDIRECTECPRESS
P.O. Box 245998 San Antonio, 78224 Texas, USA
Web:
www.directexpress.com
Tell us has your experience with this business or person been good? What's this?

MY  debit card,  issued by  Comerica Bank via  USDirectExpress, was stolen and used without ny permission. I filed a police report. 

USDirect Express denied reimbursement. Then again, almost a year later, the sane person stole my card, racking up almost $300 in transactions. 

US Direct Ecpress THEN asked me to submit proof. I was in jail the first time, so I sent in paperwork that stated such. Still denied. Three years later, I'm still fighting to get my money back. 

Yhe prosecutor declined to prosecute. 



2 Updates & Rebuttals

curious57

Moody,
Texas,
US Direct Express

#2Author of original report

Mon, December 09, 2013

Yes, the SAME person got my card. He had a local attorney dismiss all pending charges against him, including Credit/Debit Card Abuse....signing an affidavit, stating he was terminally ill. The attorney did get all charges to disappear. I filed a Grievance, but no action was taken. 

As for the second theft, yes, I guess it was careless, but it happened, just the same. As for the reason that I was in jail, doesn't matter; my point is that I couldn't have possibly committed fraud while in jail.


Ken

Colorado,
I have a question...

#3Consumer Comment

Sun, December 08, 2013

 "Then again, almost a year later, the sane person stole my card, racking up almost $300 in transactions. "

Who was this "sane" person that stole your card again, and don't you think you're a little careless in securing your card?

Also what were you in jail for the first time?  Anything to do with fraud?

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