My Social Security income benefits paid into an account at USDIRECTEXPRESS, ARE NOT ACCESSIBLE! My issued card has expired; I have not received a new one. I have been unable to reach anyone in customer service when I call 1-888-741-1115. I cannot log in, with the expired account number, nor communicate by e-mail or any other means since none exist.
I desperately need my funds. This company, USDIRECT EXPRESS and Comerica bank are both faulty and inadequate to administer a program of such importance. They put at risk the ability to pay benefits directed by the US government of Social Securities.
This is a direct threat to every US citizen entitled to Social Securities or Disabilities benefits.
I guess other possible solutions may be to contact directly Social Securities dept. , US Treasury dept., and my US Senators and Congressmen.