- Report: #942093
Complaint Review: Use What You Have Decorating - New York City Internet
Reported By:
Corp12 -
Miami, Oklahoma, United States of America
Submitted:
Updated:
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Author Not Confirmed
Why?
Use What You Have Decorating
New York City, Internet, United States of America
Phone:
Web:
http://www.redecorate.com
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Use What You Have Decorating Lauri Ward Absolutely NO service after the sale, Very rude after they cash your check, New York City, Internet
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Bought Lauri Ward's (CIR) training materials, have read her books, and I use many of her tips. But I could very much have done without the strange, obsessive phone calls I received from her camp about a day into the course...over a typo. It went like this...
I noticed a typo in the title of Disk One and told my husband about it; we got a giggle. We emailed them to let them know, but decided not to sign the email so as not to invite a backlash. The next day, I got a frantic phone call asking me if I'd sent an email about a typo. I admitted that my husband had sent it but said it was sent anonymously for a reason. They replied (verbatim), "If your husband emailed us about the typo then he MUST have seen the materials and you are contracted not to show them to anyone! Lauri is freaking out right now!"
Umm...Lauri is "freaking out?" Over an email about a typo? OMG, chill out. The email was sent as a courtesy and it was done so anonymously to prevent anyone's embarrassment; you never know how people are going to react to being corrected.
CIR's mad dash through their rolodex to track down an anonymous emailer was bizarre and exactly the sort of thing we were trying to avoid. And the panicked phone call was just....weird. After having just spent $2K for the course, I agree that we are entitled to a certain amount of error-free quality. And, certainly, I think we are entitled to our privacy and to enjoy our studies in peace without being bombarded with panicky phone calls by a high strung, overly stressed, apparently burned out author who clearly needs some sort of Schedule 3 sedative to calm her nerves.
Before that, I'd already decided, after their saccharine tone had turned rude and dismissive since receiving our money, that I'd not chosen the best company with which to do business. So after the freak outs and phone calls, and being on the receiving end of the company's obsessive habit of tracking people down to confront them, I put CIR's materials on a shelf and I haven't touched them since. I plan to finish the course at my leisure (I printed and took for fun [and passed] all three exams the day I got the materials, which I was also scolded for) but I have no plans to join their IRN network, use the CIR designation, or promote CIR in any way. They're just too strange.
I noticed a typo in the title of Disk One and told my husband about it; we got a giggle. We emailed them to let them know, but decided not to sign the email so as not to invite a backlash. The next day, I got a frantic phone call asking me if I'd sent an email about a typo. I admitted that my husband had sent it but said it was sent anonymously for a reason. They replied (verbatim), "If your husband emailed us about the typo then he MUST have seen the materials and you are contracted not to show them to anyone! Lauri is freaking out right now!"
Umm...Lauri is "freaking out?" Over an email about a typo? OMG, chill out. The email was sent as a courtesy and it was done so anonymously to prevent anyone's embarrassment; you never know how people are going to react to being corrected.
CIR's mad dash through their rolodex to track down an anonymous emailer was bizarre and exactly the sort of thing we were trying to avoid. And the panicked phone call was just....weird. After having just spent $2K for the course, I agree that we are entitled to a certain amount of error-free quality. And, certainly, I think we are entitled to our privacy and to enjoy our studies in peace without being bombarded with panicky phone calls by a high strung, overly stressed, apparently burned out author who clearly needs some sort of Schedule 3 sedative to calm her nerves.
Before that, I'd already decided, after their saccharine tone had turned rude and dismissive since receiving our money, that I'd not chosen the best company with which to do business. So after the freak outs and phone calls, and being on the receiving end of the company's obsessive habit of tracking people down to confront them, I put CIR's materials on a shelf and I haven't touched them since. I plan to finish the course at my leisure (I printed and took for fun [and passed] all three exams the day I got the materials, which I was also scolded for) but I have no plans to join their IRN network, use the CIR designation, or promote CIR in any way. They're just too strange.
