- Report: #1089127
Complaint Review: USTECHSUPPORT - santa monica California
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Author Not Confirmed
Why?
USTECHSUPPORT
santa monica, California, USA
Phone:
866-793-0454
Web:
mycleanpc.com
Categories:
Business Rating:
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USTECHSUPPORT mycleanpc.com Was told $99.95 covered tech support for 12 months, but they lied. santa monica California
I enlisted the services of USTECHSUPPORT to fix my computer. They charged me $19.95 to tell me that my computer was infected and then I agreed to pay the $99.95 for 24/7 tech support. I was told that the $99.95 was for 12 months, which is reasonable.
I received my bank statement and saw that they were a $19.95 charge from this company. When I called to inquire, I was told that the fee is what they charge monthly which was not what I was told when I signed up for the service. Who pays $20.00 a month for tech support after spending $120.00 in the door??!! I only paid $350.00 for the laptop in the first place!! And, besides that, my computer still runs slow! BEWARE!!!! THEY SUCK!!!
