- Report: #334474
Complaint Review: Vacation Promotions - New Port Richey Florida
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Author Confirmed
Why?
Vacation Promotions
6014 US Highway 19 Ste 100 Or 7131 US Highway 19 Ste 2, New Port Richey, 34652 Florida, U.S.A.
Phone:
800-684-2064
Web:
N/A
Categories:
Business Rating:
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Vacation Promotions ,a Subsidiary Of Makri Inc. 7 months later and still no refund and they'll only call when I treaten to call my lawyer! New Port Richey Florida
I too fell for the scam that is Vacation Promotions. I agreed to purchase the "fully refundable, no questions asked" package in October 2007, after discussing it with my husband we decided that we would not be able to take advatage of the package (I was 5 months pregnant at the time). I called back the day after I made the purchase and told them to not charge my card or to refund if it had already been processed, I DID NOT receive the package at all!
I was told it could take up to 3-4 months to process the refund. Needless to say, I have yet to receive anything. As a matter of fact I called this morning and spoke with "Amy" who told me that there was a problem with the gateway for my credit card company and I would have to file a dispute with them to get my money back. When I told her there was nothing wrong with the gateway (I had already contacted the credit card company), she said that she would re-request the refund. To which I naturally responded, "Oh, so I might get my refund in another 9 months!?!?"; her response nearly made me choke! I quote "Probably not."
It has been too long for my credit card company to do anything, to give them credit though, they said they would send the dispute and do what they can to get the money back.
Since I'm not the type of person to take getting screwed lightly I've been online all morning getting info on this company. I've filed a complaint with the 'Better Business Bureau' in Florida and with the 'Florida Department of Agriculture and Consumer Services'. I saw that someone else here got a refund after taking these measures and I'm hoping I'll get the same results.
Good luck to all!
Sarah
Burnaby, British Columbia
Canada
I was told it could take up to 3-4 months to process the refund. Needless to say, I have yet to receive anything. As a matter of fact I called this morning and spoke with "Amy" who told me that there was a problem with the gateway for my credit card company and I would have to file a dispute with them to get my money back. When I told her there was nothing wrong with the gateway (I had already contacted the credit card company), she said that she would re-request the refund. To which I naturally responded, "Oh, so I might get my refund in another 9 months!?!?"; her response nearly made me choke! I quote "Probably not."
It has been too long for my credit card company to do anything, to give them credit though, they said they would send the dispute and do what they can to get the money back.
Since I'm not the type of person to take getting screwed lightly I've been online all morning getting info on this company. I've filed a complaint with the 'Better Business Bureau' in Florida and with the 'Florida Department of Agriculture and Consumer Services'. I saw that someone else here got a refund after taking these measures and I'm hoping I'll get the same results.
Good luck to all!
Sarah
Burnaby, British Columbia
Canada
1 Updates & Rebuttals
Sarah
Burnaby,British Columbia,
Canada
I finally got my money back!!! (assuming the cheque goes through)
#2Author of original report
Sat, July 05, 2008
After almost 9 months of waiting I finally got my money back! Only after I filed compaints with the State of Florida, The Better Business Bureau in Florida and a dispute with my credit card company that is. It was a pain in the rear, but it turned out in my favor so it was worth it. I would recommend the same actions to anyone that is still waiting to get their money from this less that reputable company. Good luck to all!
