- Report: #390914
Complaint Review: Vacation Promotions - New Port Richey Florida
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Author Confirmed
Why?
Vacation Promotions
7131-2 US HWY 19N New Port Richey, 34652 Florida, U.S.A.
Phone:
800-684-2058
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Vacation Promotions Rude, condesending staff make false promises and lie,lie, lie Rachel was rude,Michael Acosta was smooth but lied too P New Port Richey Florida
Last May, i booked a vacation for $598 w my credit card. they said i had 30 days to change my mind. then i got cold feet the next day because they didnt email a confirmation of my reservation as promised. I d tried several times to cancel. they wouldnt call me back. Finally, a guy mike called me and offered to remove any conditions about time frame to reserve a booking and he took $200 off. then it was 2weeks before i got any hard copy certificates. There was no company letterhead on it and it looked very unprofessional. I returned them immediately as i had 30 days to change my mind. Then they stalled and said they didnt receive them. My mistake was not sending it by courier w a tracking number. Rachel said if the package arrives in good condition then we will decide IF you get a refund.Then I threatened to report them to travel bureau in florida and all i got was rudeness and saying i could not cancel. To date i have not made the reservation as i dont trust them. today i got another call from Costa Rica resorts . they got my name as a card holder of Sears,Macy's etc.
i think this is a scam also.
Marie
vancouver, British Columbia
Canada
i think this is a scam also.
Marie
vancouver, British Columbia
Canada
