- Report: #1294895
Complaint Review: Valvoline Oil Change Center - Allen Park Michigan
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Valvoline Oil Change Center
15001 Southfield Road Allen Park, 48101 Michigan, USA
Phone:
313-389-9999
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Valvoline Oil Change Center Oil Change Center Charged for repairs that they aren't certified to do Allen Park Michigan
I bought a PT Cruiser and the first time I took it on the freeway it started overheating. I paniced and tool it to the only place still open which happened to be an oil change place. Mistake #1. He gave me some coolant and said that should get me back hone and that he was able to fix whatever is wrong with my car. Feeling bad for me because I had only owned it for one day. So....mistake #2 I took it to the other business where he works, yet another oil change place and he told me the readiator was shot and it needed brakes all around for this is would cost me $900. I said go ahead and do the work Mistake #3. I picked the car up and he said it should run like a brand new car. It was still over heating so I took it back to them and he said that he hadn't properly bled the radiator, it also needs a transmission fush, and a couple other things totalling another $400. Once again he tells me that car is like brand new. I don't even make it to the first traffic light, the engine light is on, the car is jerking and it starts heating up, not 5 blocks, after he tells me that they had it on the freeway for 45 minutes and had no problem. They went 3 miles in 45 minutes then there is a problem. I had recorded the mileage so here is a lie. I wouldn't accept the car, in the meantine a friend of mine contacted an investigator and he went to the oil change place and found out that the guy who worked on my car, wasn't a mechanic and wasn't certified to work on cars there. No one was. I demanded my money back, which I did recieve. I am told by another of their employees that my head is shot the engine is blown. I had the car foir 6 days and drove it for 4. Before they returned my money they wanted to sell me a dependable car because the guy that worked on my car just so happens to sell cars. In face we can use that money for a down payment. Absolutely not. I towed my car to MY mechanic and he said the engine is not blown, but that there is a coolan leak. He is trying to replace parts that are simply missing. My transmission cooling fan is gone and in it's place is just duct tape. BEWARE they are con artists. I won't ever take any vehicle up there for an oil change. They can not be trusted.
