Shannon
Kingman,#2REBUTTAL Owner of company
Tue, August 29, 2006
At first I thought it best to ignore William's ridiculous rants but after a good laugh I would like to clarify a few items. First: He does admit his $27,000 check bounced - atleast he's honest about that - and any SMART small business company/owner would then recommend that any further monies collected would need to be either a wire transfer or cashier's check. I handled this in the utmost professional manner, and explained we would not be able to go forward until the initial deposit did clear. It is my understanding that is the way the world works - when you pay for something you shall receive service/merchandise, etc. correct? IF you don't pay for it then there is liable to be a lag in receiving something, correct? I'll move on past the next few paragraphs because they are all garbage and proof that ignorance is rampant today. Second: Regarding the tile: I did leave Bill a message to please contact me regarding his tile as soon as possible, because it was backordered and we would be at a month delay, so ordering new tile would be critical to keep on schedule. I explained the situtaion to Bill and he exclaimed/shrieked, "I am not driving to Kingman to pick up new tile - that will cost me $300 dollars, etc, etc etc." Before I even had a chance to explain to him that he could pick out tile at a Home Depot or the like and we would then be able to coordinate with our sub-contractor to order it, the conversation was terminated by Bill. The gasp he claimed to hear was my obvious alarm and shock at the tone of his voice with me, which was extremely inappropriate and unbusinesslike. Nobody likes being talked to like a piece of s**t. Bill likes talking to people like that. Let me claify, Bill likes speaking rudely and mean to women. Ladies - beware!! Third: By my mentioning that the cabinets would be going in at the beginning of the next week prompted BILL TO SAY "I am going to the bank today and will be sending off a cashier's check, which you should have by Friday." He obviously knew his draw schedule - which is in a contract he signed. I think this stems back to being embarrassed his first check bounced. Bill must dream about me in whips and chains making these so-called demands to him. One other thing - Bill didn't like the fact that I told him via voice mail, "I would appreciate if you would please talk respectfully to me the next time we converse, as to continue to make this a nice business transaction and allow you to enjoy your beautiful home at the end of the project. I have no interest in being talked to in a disrespectful manner." I'll move on past the next few paragraphs of lies. Lastly, I quoted Bill prices from our plumber, which I have no control over, but knew we would be able to work out the small amount of allowance he did have coming to him so to make sure those monies didn't "disappear." I had every intention of making sure he received the information he requested and to contact the subs with his requests. I did contact the plumber about the 1/4 turn shut off valve and evidently Bill didn't receive my email that I did take care of it. The plumber hasn't been to the house yet, as the tile was backordered (remember?) and he comes in after tile is set to put in toilets, etc. So, the plumber is aware of this request. And I'll close with this: It is my understanding William is attending law school. I would like to recommend him if you are in the market for a GREAT LIAR, I mean, Lawyer. Thank you for allowing me the chance to clarify William's lies. Sincerely, Shannon Van Pelt