Robert
Buffalo,#2Consumer Suggestion
Sun, January 27, 2008
Talking isn't going to get them to stop. You need to send them a certified, return receipt requested letter telling them that since you don't have a contract with them that you do not want them to contact you about your brother-in-law's account. You should state something to the effect that any future calls will be considered deliberate acts of harassment and that appropriate criminal complaints will be made to law enforcement. That should do it. If they are fool enough to call you after they receive the letter, you have them. 1. Immediately after you hang up the phone, call *57 - this alerts the telephone carrier's computer system that the previous call was harassing and to record the details of the call. 2. Then call your telephone service company and tell them you did *57 and what further actions should you take to file a criminal complaint. 3. Follow the company's instruction and file the complaint. 4. After about 2 weeks, follow up with the law enforcement agency to confirm that the telephone carrier forwarded information about the call to the investigating agency. Also, stress that you want to prosecute them for harassment. Repeat the above for EVERY call they make to you after they receive your letter. Contact an attorney and file a civil suit against them. File a complaint with the FTC. File a complaint with your state AG office. Good luck.