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  • Report:  #98383

Complaint Review: Vanderbilt Mortgage And Finance - Maryville Tennessee

Reported By:
- ANDERSON, Indiana,
Submitted:
Updated:

Vanderbilt Mortgage And Finance
500 Alcoa Trail Maryville, 37804 Tennessee, U.S.A.
Phone:
800-970-7250
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Have had a comprehensive homeowners insurance policy in effect since purchasing double-wide mobile home. Vanderbilt Mortgage obtained the installment contract from original lender (Approx Dec 2003). I received a letter from Vanderbilt Mortgage dated 12 June 2004 saying my insurance policy expired on 11 June 2004, and I should provide evidence of insurance coverage by 27 June 2004, or they would obtain a minimum coverage policy and charge me for it. I mailed them a copy of my policy (Attn: Insurance Tracking) - showing renewal thru 11 June 2005 on 21 June 2004.

On 10 July 2004 I received a letter dated 2 July 2004 telling me they had purchased a policy, at my expense, because I had not provided them with evidence of a policy; and that my monthly payments would be adjusted to include the cost of the policy they bought from "American Bankers".

I have made all payments before the due date, and renewed my comprehensive insurance policy well before expiration, since my purchase in 1998. Coverage on the insurance policy is well above their minimum required coverage, and always has been. I can only conclude they recieve a commission on insurance from "American Bankers", and are willing to rip-off their customers in any way possible to make a few extra bucks. They sicken me. I will be refinancing at the earliest possible opportunity.

Tom

ANDERSON, Indiana
U.S.A.


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