Paula
Sturgeon,#2Consumer Suggestion
Wed, July 20, 2005
I dont know if this will work or not but if you are having problems with the company saying they are not receiving your payments I would suggest you sent all your payments by certified mail with returned receipt. It only costs $4.42 to mail a certified letter and Vanderbilt will have to sign for it. Doing a check by phone with Vanderbilt costs $10.00. You will be actually saving money by sending it certified. Even if they don't deposit your check you know for a fact that they received it because they had to sign the little green card to get the envelope. It may not help but if you decide to file a lawsuit against them you can at least prove that you were making your payments in good faith. Make a copy of the check before you mail it. You will get the green card back in the mail after they have received the mailing.