;
  • Report:  #757220

Complaint Review: Vantage deluxe world travel - Boston Massachusetts

Reported By:
David - Carlsbad, California, United States of America
Submitted:
Updated:

Vantage deluxe world travel
90 Canal St #100 Boston, 02114 Massachusetts, United States of America
Phone:
800 322 6677
Web:
www.vantagetravel.com
Categories:
Tell us has your experience with this business or person been good? What's this?
At the end of our Danube River Cruise in September 2010, Vantage Travel,  downgraded us with no advance notice from our prepaid 5 star Hilton Prague City Center Hotel to a dumpy 2 star "elephant" hotel,  claiming that they were comparable, even though the Hilton charges $200 more per night.   Vantage CEO, Henry Lewis, ignored my registered letter requesting $600 compensation for this downgrade.   

Vantage charged me $400 to replace 2 wireless receivers, whose replacement cost was $160.   They refused to refund the $240 difference.    As prior Vantage clients, we will never use them again, and recommend travelers avoid them like the plague because of their dishonest, unethical and unresponsive actions. 

I filed formal complaints against them with the MA Attorney General and Boston BBB for fraud, false and misleading advertising and deceptive business practices.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//