- Report: #1349949
Complaint Review: VAPEFOCUS - Internet
-
Author Confirmed
Why?
VAPEFOCUS
Internet, USA
Phone:
1-866-830-2464
Web:
http://www.tryprovapor.com/ecpv01/?
Categories:
Business Rating:
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VAPEFOCUS MAXVAPORONLINEE-CIGS PRO VAPOR Charged me $99.99 for membership that I had Declined during order!! Internet
I received an offer for a free Pro Vapor Starter Kit with 2 e-cigarettes, 1 battery, 3 10ml bottles E-Liquid & a charger. Received info from a trusted site (don't recall which one at this time)
So on Dec 28, 2016 I placed an order for that free kit.
There was only supposed to be a 1 time charge of of $4.95 for shipping.
My connection was down for several days so wasn't able to check transaction until days later - that's when I discovered they charged me $4.95 for shipping (VAPEFOCUS) but also saw another charge for $2.95 (MAXVAPORONLINE)
(Never tried vaping before but wanted to see if I liked it before investing further money into it to quit smoking)
Had to go from page to page because they offered various vape packages as well as a membership & I Declined ALL of those options.
There were several steps/pages to go thru and I remember being stuck on one of the pages and having to go back to try again.
Completed the transaction and never gave it another thought until...
On Jan 14th I logged into my credit card acct to check my balance & was shocked to discover a charge for $99.99 for a Monthly membership!! I Never received anything other than the tiny free kit.
Immediately called my credit card company & informed them of the fraud & requested they block VAPEFOCUS as well as MAXVAPORONLINE.
They did place a block on them but now I have to go through a dispute ordeal to get my $99.99 back.
I've only received the one time order email which also listed ecigsbrand.com so they're operating under numerous names - Beware!!
