- Report: #326382
Complaint Review: VAULT.Com Aka: Vault Reports Inc. - New York New York
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Author Confirmed
Why?
VAULT.Com Aka: Vault Reports Inc.
150 West 22nd St, 12th Floor New York, 10011 New York, U.S.A.
Phone:
212-366-4212
Web:
N/A
Categories:
Business Rating:
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VAULT.Com Aka: Vault Reports, Inc. Unauthorized charge to my card twice New York New York
I purchased a membership on behalf of my employer in 2005. I notified Vault.com in 5/2007 that there was a charge to my account for $294.00 which I did not authorize and that I was no longer employed by this company. I received no response, and to be frank, I did not follow up on it because I was very busy with my current position. Vault.com makes it nearly impossible to find any info on how to cancel your account, and I had to search the internet to get contact info. Then again on 11/26/2007, another charge of $294.00 was charged to my personal account. I contact Vault.com again, and got in touch with a Customer Service person, who told me my account now cancelled, but was set for automatic renewal, and that he would try to get the $294.00 credited back to me, but would have to talk to his supervisor - the only reason they cannot charge my card again is because it's now expired!! Needless to say I never did hear from him again, and at this point dont expect to. You might find it useful to know that there are 35 such complaints at newyorkbbb.org - Apparently there are many more Vault victims out there. I will never do business with this company again, and will caution every recruiter, recruiting firm and employer against it.
Soca recruiter
Trabuco Canyon, California
U.S.A.
Soca recruiter
Trabuco Canyon, California
U.S.A.
