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  • Report:  #1295536

Complaint Review: verizen wireless - Nationwide

Reported By:
stuart - rockford , Michigan, USA
Submitted:
Updated:

verizen wireless
Nationwide, USA
Web:
N/A
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last summer I entered into a two year contract with VERIZEN.  In exchange for low cost cell phones, when they didnt hold calls I had to get two replacement phones.  as they had checked the lines to see if they were operating  .I informed them  live in a low area and have spotty service and  the phones were not able to aquire a A signal or maintain it properly ( many droped calls) when they sent two identical phones rather then  go through al the hassle of porting numbers again I went to the local store to get differnt  phones  I tried them , they also failed to hold a connection. at which time I went back to the original phones I had for many years as they did work and I was told i was not being held into a 2 year agreement. after several months I decided to drop verizen alltogether and was charged a early termination fee  of over 150 dollars. after several calls to try to get this resolved I explained, I had been defrauded I was given three old out dated cell phones none of which worked and I do not have any of the aforementioned devices . I  asked alan employee #gonal22 that since I have no phone and didnt recieve a working phone But i have a 2 year contract with an early termination fee  that I have been scamed  that VERIZEN did nothing for me but charge me a early termination fee with nothing in exchange. for me , this is a fraudulent contract as it is one sided and failed to give me any thing but A  fee. When I informed him I was going to add this information to my ripoff report and send a copy both to the local prosecuters office and the state attorny general to report this fraud  .I was then told that I could talk to his superviser  who i had tried to talk to several times before, in hopes to find some one who could see this as fraud and not just rehash some corporate policy saying i should have tried harder to get this resolved  as if three faulty cell phones wernt enough . nor did I get any discounts for the totally annoying inferior service I had  until I went back to my original phone I had with no  contract with

 a superviser Is supposed to call me tomorrow



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