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  • Report:  #623494

Complaint Review: Verizon cable - va beach Virginia

Reported By:
sfg - va beach, Virginia, United States of America
Submitted:
Updated:

Verizon cable
va beach, Virginia, United States of America
Phone:
Web:
www.verizon.net
Categories:
Tell us has your experience with this business or person been good? What's this?
ok, i recieved a bill verizon bill with $205.17 and when i called and said that i had $40 a month for a valued customer, they said i upgraded services and that they no longer had that valued customer that was until march 2011.  i do not remember making any upgrades to something that they never informed me of cancelling this valued customer and when i said i wanted to terminate it they said termination fee is 360something.  they never informed me that they were offering me to pay more for upgraded services.  when is called first time a lady named amber said it was the cheapest package available.  than a guy named byron told me that i have to pay termination fee for a cheaper package.  they do not inform you of additional paid services and then claimed you purchased another service that you never purchased.



1 Updates & Rebuttals

J. Monaghan, Atty at Law

Virginia Beach,
Virginia,
USA
I can help you give me a call and tell me more about it. My name is John A. Monaghan Attorney at Law i do Free Consultation (757)-284-9616 or email [email protected] need help give me a call and

#2Consumer Comment

Tue, October 12, 2010

I can help you give me a call and tell me more about it. My name is John A. Monaghan Attorney at Law
i do Free Consultation (757)-284-9616 or email [email protected]

need help give me a call and i will be there frighting for your rights

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