- Report: #1271123
Complaint Review: Verizon Fios - Nationwide
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Author Confirmed
Why?
Verizon Fios
Nationwide, USA
Phone:
8885531555
Web:
http://www.verizonfiosbundles.com/
Categories:
Business Rating:
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Verizon Fios Agent - Michael Kane Free tablet with new service cotnract is not actually free Hyattsville MD
I was approached by a Verizon agent in a Wal-Mart offering a free tablet if I switched to a new 2 year contract. I was told I didn't have to do anything but signup for a new Verizon Fios bundle service. I specifically asked because I do not have Verizon wireless and the promotion was for a free tablet or a $200 gift card towards the Verizon wireless store. I was told that I would receive a voucher in the mail for my free tablet within 3 weeks. Three weeks past and still no table or voucher.
I called the agent personally (because his left his cell phone number on the sales orders form) and was told I will receive it after I paid my first bill. A week or so after my first bill I still did not receive anything. I called Verizon and was told that they will re-email it. I finally get the voucher and it states that I have to purchase a new 2 year wireless plan in order to get the tablet. That was not how it was advertised to me and it is not listed on the sales order form that I signed. It states a FREE TABLET under my promotions and offers. Shame on you Verizon for trying to scam and deceive customers.
