Complaint Review: Verizon ILD Teleservices - Nationwide

Ya, OK....so the sticker on the phone states coin charges. It would be nice to know before hand that credit card charges are ridiculously inflated. Could they not post that on the payphone as well? I went through a similar experience and even spoke with an operator, who conveniently decided not to let me know how much I was going to get raped when making a CC call to Canada.

To Clarify from "Mytown USA" - I have seen your response to two different consumers about use of payphones. You advise to use coins and read the instructions on the phone. I have been ripped off by ILD AFTER depositing coins in the phone. I read the instructions on a payphone at a highway rest stop outside of Boron, CA that said call anywhere in USA for $1.00. I called my brother in Vegas to tell him I was running late, but the line was disconnected five seconds into my call. I did not have enough coin to make another call. Called the 800 number listed on the phone for refunds and was told I had the wrong number. Redialed and was told I had the wrong number again. I tried several other numbers listed on the phone instructions but not one could help me. So, I used my credit card, left a 30 second message on my brother's voice mail and got billed over $35. And get this - my credit card company wants a printed receipt or "transaction slip" from the payphone to support my challenge to the billing.

To Clarify from "Mytown USA" - I have seen your response to two different consumers about use of payphones. You advise to use coins and read the instructions on the phone. I have been ripped off by ILD AFTER depositing coins in the phone. I read the instructions on a payphone at a highway rest stop outside of Boron, CA that said call anywhere in USA for $1.00. I called my brother in Vegas to tell him I was running late, but the line was disconnected five seconds into my call. I did not have enough coin to make another call. Called the 800 number listed on the phone for refunds and was told I had the wrong number. Redialed and was told I had the wrong number again. I tried several other numbers listed on the phone instructions but not one could help me. So, I used my credit card, left a 30 second message on my brother's voice mail and got billed over $35. And get this - my credit card company wants a printed receipt or "transaction slip" from the payphone to support my challenge to the billing.

To Clarify from "Mytown USA" - I have seen your response to two different consumers about use of payphones. You advise to use coins and read the instructions on the phone. I have been ripped off by ILD AFTER depositing coins in the phone. I read the instructions on a payphone at a highway rest stop outside of Boron, CA that said call anywhere in USA for $1.00. I called my brother in Vegas to tell him I was running late, but the line was disconnected five seconds into my call. I did not have enough coin to make another call. Called the 800 number listed on the phone for refunds and was told I had the wrong number. Redialed and was told I had the wrong number again. I tried several other numbers listed on the phone instructions but not one could help me. So, I used my credit card, left a 30 second message on my brother's voice mail and got billed over $35. And get this - my credit card company wants a printed receipt or "transaction slip" from the payphone to support my challenge to the billing.

To Clarify from "Mytown USA" - I have seen your response to two different consumers about use of payphones. You advise to use coins and read the instructions on the phone. I have been ripped off by ILD AFTER depositing coins in the phone. I read the instructions on a payphone at a highway rest stop outside of Boron, CA that said call anywhere in USA for $1.00. I called my brother in Vegas to tell him I was running late, but the line was disconnected five seconds into my call. I did not have enough coin to make another call. Called the 800 number listed on the phone for refunds and was told I had the wrong number. Redialed and was told I had the wrong number again. I tried several other numbers listed on the phone instructions but not one could help me. So, I used my credit card, left a 30 second message on my brother's voice mail and got billed over $35. And get this - my credit card company wants a printed receipt or "transaction slip" from the payphone to support my challenge to the billing.

UMMMM... if you READ the information correctly that is CLEARLY posted on the phone... the rates shown are phone COIN calls! That obviously means calls placed with COINS. Don't blame the company if you don't bother to read the card completely or have enough common sense to understand it. Always use coins at a payphone!!!!!!!!!!!!!!!!! DUH.