- Report: #118967
Complaint Review: Verizon Wireless - Worcester Nationwide
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Verizon Wireless
www.verizonwireless.com Worcester, Nationwide, U.S.A.
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Verizon Wireless ripoff, fraud intention, dishonest billing Nationwide
I had my contract with this company since april, and my bills have always hovered around 100 dollars for two phones sharing the "800 minutes" plan. I have had no problems with them until august.
I called a few times asking to make sure I had "free mob-2-mob" and the reps all said "yes you do" and "have fun talking to your friends"
Come August when I started using my phone more, calling other verizon wireless callers, I got a 1000 dollar phone bill. They told me that I only had "mob-2-mob" on my family plan. and they would "take care of it through re-work"
I agreed, and a few days later and no response, I called again, got a different rep, and the different rep had something totally different to say. Every rep I talked to either didnt know or had something else to say and a different number of decuction of bill.
After fighting this bill for three months, I just got it dropped by demanding speaking to a supervisor who can do adjustments to my bill. This supervisor dropped the bill in an hour. Why did this take three months to go down, is beyond me.
This whole mobile to moble thing is rediculous, watch your bill! I refused to pay a 1000 dollar bill and now, it was reduced to 388.40 after months of fighting and arguement.
I'm just wondering out of curiousity, how many others this has happened to as well. I am debating switching to nextel....
Jamie
worcester, Massachusetts
U.S.A.
I called a few times asking to make sure I had "free mob-2-mob" and the reps all said "yes you do" and "have fun talking to your friends"
Come August when I started using my phone more, calling other verizon wireless callers, I got a 1000 dollar phone bill. They told me that I only had "mob-2-mob" on my family plan. and they would "take care of it through re-work"
I agreed, and a few days later and no response, I called again, got a different rep, and the different rep had something totally different to say. Every rep I talked to either didnt know or had something else to say and a different number of decuction of bill.
After fighting this bill for three months, I just got it dropped by demanding speaking to a supervisor who can do adjustments to my bill. This supervisor dropped the bill in an hour. Why did this take three months to go down, is beyond me.
This whole mobile to moble thing is rediculous, watch your bill! I refused to pay a 1000 dollar bill and now, it was reduced to 388.40 after months of fighting and arguement.
I'm just wondering out of curiousity, how many others this has happened to as well. I am debating switching to nextel....
Jamie
worcester, Massachusetts
U.S.A.
2 Updates & Rebuttals
G-man
Ft. Wayne,Indiana,
U.S.A.
Similar Experience
#2General Comment
Fri, April 09, 2010
I am not associated with Verizon however, I have experienced billing issues with Verizon that have been particularly difficult to deal with. I am aware of F.B.I. involvement with Verizon and reports of Gambino crime family involvement in cramming schemes and billing fraud. Many times now, this issue has been brought up on sites such as www.clarkhoward.com.
On September 19 of 2007 and again on September 19 of 2008 I was billed for numerous uses of "directory assistance" calls. Interestingly enough, I can prove where I was on these occasions. On September 19 of 2008, I was working in a Verizon facility at Oakbrook Parkway in Ft. Wayne, Indiana. There were 9 incidents of directory assistance calls. 7 occurred while I was at the Oakbrook Parkway location and 2 afterword. The 2 later incidents are also in question because they each occurred while I was at a local business wherein I kept a cash register receipt with a time and date stamp.
Progress was had only after I filed a series of complaints with the Federal Communications Commission and apparently upset some folks at Verizon. Awwwww...too bad! I have also followed F.B.I. reports over the last 3 years about the connection between the Gambino crime family and Verizon. The Gambinos gained access to Verizon billing data via a very bad move on the part of Verizon management. Verizon's management were not at all unaware of what they were doing.
Verizon has tried to make themselves appear as innocent victims when they themselves are in bed with the mob. I am one who will refuse to pay extortion fees to a criminal enterprise.
It is my understanding that a member of Verizon's management team outsourced the residential and business billing to a Gambino owned front company. Verizon wants everyone to think the mob is alone in their criminal enterprise of billing fraud. No, that is incorrect. Verizon is a criminal enterprise.
Cindy
Elkhart,Indiana,
U.S.A.
Verizon Wireless is Bad News
#3Consumer Comment
Fri, November 26, 2004
I was a Verizon customer for over 2 years...due to the length of the contract. We had 2 phones on a family plan and every month when the bill came it would be wrong...usually around $1,000..when it was supposed to be $90. We would have to call and argue with them over the amount....for hours at a time some months and multiple phone calls. We were supposed to have mobile to mobile for free, then found out it can only be used in certain areas. Thank God our nightmare with them is over.
