Paladin
Siuox City,#2UPDATE Employee
Mon, October 29, 2007
The above ex-employee is correct as we do have this option. It seems to me that the new employee did not submit it right, which you may have some options with that. If indeed it was submitted you can contact customer service and they will have notes from the rep that did it. However please keep in mind that usually you have two bills that come due during this time. If you did not pay those bills that could be why you were sent to collections.
Kate
Toledo,#3UPDATE EX-employee responds
Sat, July 15, 2006
It was my understanding when I worked for Verizon Wireless that accounts belonging to active military that went abroad were terminated with no early termination fee and they were not to be hassled. If they did indeed violate their own practice you may have a complaint. They cannot have a policy for some and not for others. That would be discriminatory. Call your lawyer - or maybe have your mom go to legal aid.