- Report: #176690
Complaint Review: Verizon Wireless - Trenton New Jersey
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Author Confirmed
Why?
Verizon Wireless
PO BOX 4667 Trenton, 08650 New Jersey, U.S.A.
Phone:
800-287-9966
Web:
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Verizon Wireless - Dirtyhippo - Dirty Hippo Dirtyhippo charges not removed - automatically billed - no recourse Ripoff Nationwide New Jersey
Charged $9.99 three times over eight days for Dirtyhippo downloads. Big mistake, never did this, but Verizon Wireless said they can do nothing.
This is how the scam works. Dirtyhippo gets your cell phone number. Anybody can enter your cell phone number on their website. They send a text message to your cell phone. As soon as they send it, they bill you for $9.99, even if you do not respond to the text message.
This is the biggest billing scam. If you complain to Verizon, they tell you to call Verizon Wireless. When you call Verizon Wireless, they say nothing can be done. I am out $29.97
I didn't pay the charges and complained. It took two months and I got a shutoff notice. So I had to pay these rediculous charges to keep my cell phone.
Len
Princeton, New Jersey
U.S.A.
This is how the scam works. Dirtyhippo gets your cell phone number. Anybody can enter your cell phone number on their website. They send a text message to your cell phone. As soon as they send it, they bill you for $9.99, even if you do not respond to the text message.
This is the biggest billing scam. If you complain to Verizon, they tell you to call Verizon Wireless. When you call Verizon Wireless, they say nothing can be done. I am out $29.97
I didn't pay the charges and complained. It took two months and I got a shutoff notice. So I had to pay these rediculous charges to keep my cell phone.
Len
Princeton, New Jersey
U.S.A.
1 Updates & Rebuttals
Diane
Mesa,Arizona,
U.S.A.
money credited to my verizon acct.
#2Consumer Suggestion
Wed, February 22, 2006
I had the same problem as len. Called Verizon MANY times re: a charge for "downloads" at $9.99 apiece x SEVEN charges in one day! Verizon would not credit me, stating that these charges had to be generated by the user of the cell phone. They provided me with the name of the company that was billing me thru Verizon ("distributive Network"), but could not provide me with any info on how to contact this bogus company. After repeated calls to Verizon, I finally filed a report with the better business bureau and with the FCC. Amazing! Verizon reversed the charges within approx. 1-2 weeks of my FCC filing. Now I go thru those 17 page bills with a fine tooth comb. arrongant people. no customer service. can't get out of the contract. try to mess with me! ha.
