- Report: #399407
Complaint Review: Verizon - El Paso Texas
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Verizon
PO Box 540048 El Paso, 88554-0048 Texas, U.S.A.
Phone:
800-457-0864.
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Verizon Wireless Failed to honor redbate two new phones declined barcode for the product purchased was not receiv El Paso, Texas
I have sent the UPC labels with receipts I have no more labels recycled boxes. Checked Internet for complaints on Verizon there are many about not getting rebates mine will be added to the list. 15 years with Verizon will consider another company. Robert Lucas
--- On Mon, 12/8/08, Verizon Wireless Rebates wrote:
From: Verizon Wireless Rebates
Subject: RE: Verizon Wireless (#6596-118339871-0213)
To: "Robert"
Date: Monday, December 8, 2008, 10:50 AM
Dear Robert : Tracking Number: 304429850
Thank you for your rebate inquiry. We have received your submission, but we are currently unable to honor the rebate because the original UPC (Proof of
Purchase) barcode for the product purchased was not received. Please include the entire original white barcode label cut from the outside of the manufacturer?s
box that your equipment came in. Please note all required bar code labels are on the actual equipment box/packaging. Bar code label includes two bar codes:
one is the ESN/MEID bar code and the other is the UPC bar code which is the valid Proof of Purchase. The labels must only come from the eligible equipment
that you purchased. Before sending, be sure to confirm that the number on your UPC code matches the UPC code for your device-which is listed on the front of
the rebate form.
Please send it to:
Verizon Wireless Rebate Special Services
PO Box 540048
El Paso, TX 88554-0048
Please allow up to 3 weeks from the date mailed for information to appear in the rebate processing system.
We appreciate your participation in this promotion. If there is anything else we can do to assist you, please contact us at [email protected] or
1-800-457-0864. We are always happy to help.
For updates on your rebate status, please visit our website at www.verizonwireless.com/rebates.
Karen
Verizon Wireless Rebates
-----Original Message-----
From: Robert
Sent: Dec 8, 2008 9:29:12 AM
Subject: Verizon Wireless
Robert
Lyndhurst, Ohio
U.S.A.
--- On Mon, 12/8/08, Verizon Wireless Rebates wrote:
From: Verizon Wireless Rebates
Subject: RE: Verizon Wireless (#6596-118339871-0213)
To: "Robert"
Date: Monday, December 8, 2008, 10:50 AM
Dear Robert : Tracking Number: 304429850
Thank you for your rebate inquiry. We have received your submission, but we are currently unable to honor the rebate because the original UPC (Proof of
Purchase) barcode for the product purchased was not received. Please include the entire original white barcode label cut from the outside of the manufacturer?s
box that your equipment came in. Please note all required bar code labels are on the actual equipment box/packaging. Bar code label includes two bar codes:
one is the ESN/MEID bar code and the other is the UPC bar code which is the valid Proof of Purchase. The labels must only come from the eligible equipment
that you purchased. Before sending, be sure to confirm that the number on your UPC code matches the UPC code for your device-which is listed on the front of
the rebate form.
Please send it to:
Verizon Wireless Rebate Special Services
PO Box 540048
El Paso, TX 88554-0048
Please allow up to 3 weeks from the date mailed for information to appear in the rebate processing system.
We appreciate your participation in this promotion. If there is anything else we can do to assist you, please contact us at [email protected] or
1-800-457-0864. We are always happy to help.
For updates on your rebate status, please visit our website at www.verizonwireless.com/rebates.
Karen
Verizon Wireless Rebates
-----Original Message-----
From: Robert
Sent: Dec 8, 2008 9:29:12 AM
Subject: Verizon Wireless
Robert
Lyndhurst, Ohio
U.S.A.
