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  • Report:  #727308

Complaint Review: Verizon - Internet Internet

Reported By:
Sue - Green Valley, Arizona, U.S.A.
Submitted:
Updated:

Verizon
Internet, Internet, United States of America
Phone:
877-807-4372
Web:
verizon.com
Tell us has your experience with this business or person been good? What's this?
Do not get into a contract with these people. There are plenty of cell phones you can purchase without contracts and plenty of options when picking a wireless connection for your computer. WE made the mistake of going with Verizon and each time there was a problem with phone or key when it was replaced we were assigned a new contract so after three years of being with them we were still in the midst of contracts but ready to cancel because no paperless statement was ever the same and we were on high stress constantly calling to find out why.

Dealing with Verizon means a constant usage check, calling them, calling back, and trying to work out a solution for the cancel fees for which they will not budge.
They are allowed to harrass too and send threatening notices from their collection agency about credit bureau referral. 

Do NOT get into a contract with these people. 



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