- Report: #649248
Complaint Review: VERIZON - Internet
Reported By:
Jennifer -
Midway City, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
VERIZON
Internet, United States of America
Phone:
Web:
www.verizon.com
Categories:
Business Rating:
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VERIZON Verizon ISP DSL Verizon cheats their customers-Purposely disconnects your internet service and/or INTENTIANALLY reduce internet speeds Internet
Report Attachments
FIRST OFF:
WARNNING- DO NOT SIGN A CONTRACT WITH VERIZON INternet
1. It started when I activated my Verizon internet service. It was working great for a week and then that was when Verizon disconnected my internet service. I called then and they arrived and told me i had bad phone lines(not true just a f***ing excuse), since it was working great the first week.
2. So my internet was reinstated and then a 3 weeks later the internet would constantly disconnect( I put up with it but after a few months my sister got sick of the UNRELIABILITY and so I called them again. They sent a technician and he said some bulls**t and miraculously the internet worked again. After this I knew it was verizon that was cheating me and not the "old phone lines theory".
3. So after a year, there were some more interruptions; but not as bad as the first 6 months. Finally just about a month ago, i was downloading some large files simultaneously overnight wheni discovered that i was totally disconnected by verizon again. The next day I realised that my internet speed was only .27 Mbps our of what should be .8-1Mbps which is what i am supposedly paying for. So I thought this was temporary and waited for 3 weeks and its still at .27 Mbps. I called them up out of frustration.
4. Another technician was sent and told me that VERIZON's New Internet Rules allowed them to lower my speed to a fraction of what I paid for if they see that you are downloading more than 4 large files at the same time, and keep me at that reduced speed.
5. F*ck you Verizon sh*T, I'm changing my service to TimeWarner cable, which is 7x faster and only costs 35 dollars per month without contract!
