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  • Report:  #1205894

Complaint Review: Verizon - Nationwide

Reported By:
Seething in VA - Glen Allen, Virginia,
Submitted:
Updated:

Verizon
Nationwide, USA
Web:
verizon.com
Tell us has your experience with this business or person been good? What's this?

I"m tierd of paying high fees for what I get from Verizon. I called them for a better deal.

Existing customers do not get better deals. You have to switch companies to get a better deal.

I canceled by Fios TV. In doing so, my internet service went up $19 month. Also the local TV package was $19 more. I canceled that as well and purchased an HD TV antenna. I get 19 local channels for free. In addition, they didn't tell me they were going to charge me to cancel my service; $40.

Back in the fall I called to make changes to my Verizon Wireless service, the phone agent never made the changes so they continued to charge me excess fees. Yesterday I attempted to lower my Verizon Wireless bill again. I lower my monthly minutes and moved the bill to my wifes name because she can get a group discount. After all of the changes, reductions and discounts the bill is within a few dollars of being where it was before. I was told because I'm changing the service, I no longer get the benefit of the old plan but now have to suck it up and accept the terms of the new plan. Guess the Old Plan was called Suckers Plan.  As soon as I have proof in the way of a bill, I will file a complaint with my State Corporation Commission. These complaints are used whenever Verizon wants a rate hike.

If there are any lawyers out there that are looking for a large number of people being Ripped Off by an entire industry, this is it. I am willing to give you my entire recovery just to get it changed for the whole country. Seething in Virginia.



1 Updates & Rebuttals

Stacey

Texas,
FYI

#2Consumer Comment

Mon, February 02, 2015

The only person(s) who benefit from Class Action Suits are the lawyers!! You would be lucky if you see 10 cents.

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