- Report: #704302
Complaint Review: Vesta Boost Mobile - portland Oregon
Reported By:
TristonV -
Sugar Land, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Vesta Boost Mobile
11950 SW GARDEN PLACE, portland, 97223 Oregon, United States of America
Phone:
(503) 790-2500 ?
Web:
http://www.trustvesta.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Vesta Boost Mobile Fraudulnt charge on my IBC Bank Debit Card for $55.13 portland, Oregon
Someone got ahold of my IBC bank debit card and charged $55.13 to Vesta Boost Mobile.
The worst part is that when I call Vesta Boost they have a recording that actually says, if you have experienced a fraudulent charge please press 1! So they know this is happening, even worse they never answer and it dumps you into a message que that says they will call you back, they don't!
The worst part is that when I call Vesta Boost they have a recording that actually says, if you have experienced a fraudulent charge please press 1! So they know this is happening, even worse they never answer and it dumps you into a message que that says they will call you back, they don't!
1 Updates & Rebuttals
Vesta ecustomer support
Portland,Oregon,
USA
Vesta e Customer Support
#2REBUTTAL Individual responds
Thu, March 31, 2011
Vesta processes millions of prepaid recharge payments each month on behalf of telecom companies and their customers. We continually monitor orders for unauthorized or fraudulent use of payment devices, and actively work with customers to resolve any issues or disputes promptly and fairly. This is evidenced by our "A" rating by the Better Business Bureau.
If you have questions regarding a charge from Vesta on your credit card bill or bank statement, email [email protected] or call toll free 888-440-9956. A representative will be glad to assist you.
