- Report: #1280393
Complaint Review: Vesta - Nationwide
-
Author Not Confirmed
Why?
Vesta
Nationwide, USA
Phone:
(503) 790-2500
Web:
http://trustvesta.com/
Categories:
Business Rating:
(0)
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Vesta Vesta AT&T Vesta Scamming Seniors with $30 charges that were never agreed to Portland Oregon
While my mom was in the hospital, I took over paying her bills. I noticed a charge from a "vesta AT&T" at the time she was hospitalized. When she returned home, I asked her about the charge, thinking it was a recurring charge for some bill. She was confused as to why it was on there so I called the number listed on her credit card statement. I waited for about 20 min on the phone. When I finally spoke to "Chris" he informed me it was for a "to go" phone and that my mom had agreed to pay quarterly to refill the phone. My mom said she never signed or agreed to anything nor gave them her credit card information. I kindly asked if they would credit her account and Chris replied, "I'm sorry I can't do that because your mom agreed to pay." Then I was not so kind. I explained that not only was she in the hospital but the phone had been gone for over a year. He said he could not help me so I asked to talk to his supervisor. She was worse. I told her I would dispute the charge with the credit card company and she replied, "that's your choice."
Anyway, our credit card company removed the charge. I did some research online and found out a lot of other people have been scammed. I need to call back the credit card company and not let them accept any more charges from these scammers!
