- Report: #181640
Complaint Review: Veterinary Pet Insurance - Brea California
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Author Confirmed
Why?
Veterinary Pet Insurance
3060 Saturn Street Brea, 92821-6200 California, U.S.A.
Phone:
800-USA-PETS
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Veterinary Pet Insurance VPI Ripoff v said my dog had a pre-existing condition, even after my Dr. verified that it was not a pre-existing condition Brea California
VPI would not pay their portion of insurance even after I had the Veterinarian confirm, verify and send a medical history that my dog did not have a pre-existing condition. Their reason was that I took my dog in as soon as she was insured. After requesting a refund and canceling my insurance policy (since they weren't paying their portion, they would not give me a refund). The person I spoke to was very rude and even suggested that there were many people who fraudulently make claims even when their pets already have a pre-existing condition (insinuating that I was doing the same). This is a very bad company to deal with. It is better not to have insurance than to pay several hundred dollars for nothing.
Armida
Poway, California
U.S.A.
Armida
Poway, California
U.S.A.
