- Report: #1181507
Complaint Review: ViaSat - Nationwide
-
Author Confirmed
Why?
ViaSat
Nationwide, USA
Phone:
8556278553
Web:
Mr. T. DANKBERG
Categories:
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ViaSat EXEDE, WILD BLUE. LIARS. CHEATS. THIEVES. INSULTS. LIARS. CHEATS. THIEVES. DISGRACE. Englewood, CO 80112 Nationwide
TOM DANKBERG: RAT, CHEAT, THIEF.
CEO, ViaSat USA
ALSO KNOWN AS:
EXEDE. WILD BLUE. VIA SAT.
Several months back, I wanted to change IPs. So, I found this
little " two guys and a goat " outfit, here, working out an an office
in some craphead little hicktown in Kansas.
The name of the craphead little outfit: Mike's TV and Internet.
I call them, and this little guy comes out, and tells me I am
gonna have 25 MEGABITS DOWNLOAD !!!!!!!! for a modest
amount of money.
He put up a dish, aimed it, got it squarely on the signal,
and had me sign a piece of paper.
He leaves.
I turn on my machine, and OINGO-BOINGO !!!! I have
an actual 25 MEGABITS DOWNLOAD. KA-BOOM !!!!
I mean, it screams.
So, about 29 hours later.......KA-BOOM again.
SUDDENLY.....my internet turns into mud.
That 25 turns into 0.25. Not kidding.
I figure I have a modem problem....so I run a powercycle
on my modem and machine.
Nothing.
So, I call EXEDE/ViaCrap/SUCKMYBLOOD.COM
The "customer service chick" says that I have been demoted,
due to the fact that I have reached my QUOTA.
I said, " What the Hell are you talking about ? No one talked
to me about any cap on downloads.
They say: Oh yeaow. There's a CAP. And it's so many zillions
of electrons.
I tell her again......no one EVER talked to me about this CAP
thing.
She insists that there is one......but NOW....she tells me that
there is a cure for this.
She just has to make an "adjustment".
I tell her that she has lost a customer.
Now, today, I get this invoice from some jack-a$$ outfit
in NORWELL, MASS, demanding nearly $700.00 from me.
These people are LIARS. CHEATS. THIEVES.
ESPECIALLY THE NUMBER ONE THIEF: DANKBERG.
Guess what ? NO SERVICE....NO PAY. THAT'S IT,
and THAT'S ALL.
I will NEVER PAY.
I don't care what.
They mess with me.....and they will be sued.
HES/Grove, OK
Post Script: The stupid SOBs never came to get the
dish.
2 Updates & Rebuttals
THEDOCTORISIN
Grove,Oklahoma,
EXEDE'S TACTICS ARE A RIDICULOUS SCAM
#2Author of original report
Wed, October 08, 2014
From: HES GROVE, OK 74344
To: The Comedy Store at ViaSat / EXEDE
Unreturned equipment ?
Do you EVER do anyt research before you type your ridiculous
crap ?
Hell, NO, I don't owe you for unreturned equipment.
I sent your silly equipment back to you.
Also, I asked you mubltiple times to come and get your
ridiculous satellite dish. I told you that neither I, nor the
the management here, wish to take responsibility for your
hardware. But, you did what you wanted to do about it:
NOTHING.
I OWE YOU NOTHING.
COME AND GET YOUR RIDICULOUS SATELLITE DISH.
HES
ExedeKarmin
Illinois,I'm here to help.
#3UPDATE Employee
Tue, October 07, 2014
Customer,
I am sorry to hear you are having issues with your service. I would like the opportunity to discuss your issues and concerns. It sounds like you were charged for ETFs and Unreturned Equipment Fees. I'm confident we can get this figured out. Please send me an email to [email protected] with your account and contact information. ExedeKarmin
