- Report: #772514
Complaint Review: Victor D'Aurio - tallahassee Florida
Reported By:
mike -
st. louis, Missouri, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Victor D'Aurio
2639 N. Monroe St. tallahassee, 32303 Florida, United States of America
Phone:
1.800.775.7790
Web:
Categories:
Business Rating:
(0)
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Victor D'Aurio PATLive is run by a SCAM Artist tallahassee, Florida
Victor D'Aurio is the president of PATLive. They are a scam company. They charged my account $50 more than what it was scheduled to be. I understand that companies having billing issues. When I contacted PATLive to discuss the extra charges that had appeared on my account, they stated that those charges were overage charges. Overage Charges?!? I rarely use their lines with proof of that.
When I tried to communicate with there rep and explain what had happened, he stated there was nothing they could do! I was furious! I had even faxed them a copy of the usage I accumulated to show them that I have proof of staying under minutes. The President and this company would not return my calls and thought they could get away with this. FLY BY NIGHTS opereating out of there garage! I was able to take this to my bank and charge back reversing all charges against this fraudulent company. PATLive and Victor D'Aurio need to be shut down!
When I tried to communicate with there rep and explain what had happened, he stated there was nothing they could do! I was furious! I had even faxed them a copy of the usage I accumulated to show them that I have proof of staying under minutes. The President and this company would not return my calls and thought they could get away with this. FLY BY NIGHTS opereating out of there garage! I was able to take this to my bank and charge back reversing all charges against this fraudulent company. PATLive and Victor D'Aurio need to be shut down!
1 Updates & Rebuttals
PATLive
Tallahassee,Florida,
United States of America
Misinformation
#2UPDATE Employee
Tue, September 13, 2011
The information provided in this report is false. PATLive has been in business for over 20 years and has over 15,000 clients. Our collection practices are conducted in accordance with Fair Debt Collection Practices Act. We have an A+ rating with the Better Business Bureau. There is no current investigation of PATLive under way with the Attorney General.
We apologize that you feel mistreated in any way. PATLive strives to provide excellent customer service. We researched your account when you reported the fraud. We have recorded phone calls of a person ordering the services and configuring the account. We then have more recorded calls where the same person called to report that the credit card was stolen and the account was set up fraudulently. It was obvious that the account was set up appropriately and the charges that were incurred for service were valid. We subsequently sent your information to collections and closed the account.
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