The customer service was unprofessional. The agents were rude and terse. They refused to give me any other options to cancel. I have yet to receive a magazine. I was also promised a visa gift card along with other promotional gift cards, all of which i yet to receive. I have since cancelled the card associated with this magazine and will fight tooth and nail if they try to report me to any credit agency, which is what the first agent told me they were doing since I refused to pay for another month. I was told I could cancel at any time. These people are crooks and scammers. They should be put out of business asap.