- Report: #607565
Complaint Review: Viking Magazine Service - Bloomington Minnesota
Reported By:
Shannon R. -
Lancaster, South Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Viking Magazine Service
9201 East Bloomington Frwy #F Bloomington, 55420 Minnesota, United States of America
Phone:
8003399492
Web:
www.vikingmagazine.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Viking Magazine Service Verbal Abuse Bloomington, Minnesota
I have had 3 calls a week or so ago from the company as I signed up for the service. The first caller promised me a particular magazine. Today, Chad called to verify my checking account information. As he started recording the call for confirmation, I realized he was talking so fast I couldn't understand him. When he asked me to verify a magazine I had canceled and verify another I hadn't requested, I told him "No". I corrected him and he told me that I had never been promised that magazine in the first place. He got verbally aggressive and "threatened" to play back the second caller's tape of my verification of that fact. I told him I just wanted to cancel the account all together. He started yelling at me and stating my financial responsibility to the company, irregardless of my cancellation. I told him repeatedly to cancel the entire account. He raised his voice over mine each time.
Finally, I hung up. He called back and said that he must have disconnected me. I told him I hung up on him because I refused to be spoken to like that. He continued his previous tirade in increasing volume. I hung up again after telling him repeatedly to "Stop!". He called back and hung up at least 4-6 more times after that. As I don't have call-waiting, I went ahead and notified my bank of the cancellation and asked they deny any request from that company. I had no more call and hangups after that. I contacted their customer service department and was told that my account was already canceled. I followed up with an cancellation email to the customer service department (and will be faxing a cancellation) as is my right within 14 days. I don't trust these folks and wonder how they can stay in business. Check out their Better Business Bureau reports; they verify our consumer concerns.
Finally, I hung up. He called back and said that he must have disconnected me. I told him I hung up on him because I refused to be spoken to like that. He continued his previous tirade in increasing volume. I hung up again after telling him repeatedly to "Stop!". He called back and hung up at least 4-6 more times after that. As I don't have call-waiting, I went ahead and notified my bank of the cancellation and asked they deny any request from that company. I had no more call and hangups after that. I contacted their customer service department and was told that my account was already canceled. I followed up with an cancellation email to the customer service department (and will be faxing a cancellation) as is my right within 14 days. I don't trust these folks and wonder how they can stay in business. Check out their Better Business Bureau reports; they verify our consumer concerns.
1 Updates & Rebuttals
Karl
Highlands Ranch,Colorado,
USA
BATMAN, BATMAN, BATMAN, BATMAN, DID YOU READ THE LETTER THAT WAS SENT TO THE MAINSTREAM MEDIA IN THE USA ON 9/12/2007 YET? 'Google' this- STEAK DINNER POEM, and the letter is there....
#2Consumer Comment
Wed, May 26, 2010
in the Updates section.
Thank You
