Kim with VIP
Port Orange,#2
Mon, August 24, 2009
d**k,
I have looked at your files, and yes your certificates were sent back to you void per a breech of the terms and conditions. #1 clearly states you must mail it by certified mail, unfortunatly we must follow and prove that we followed ALL rules of the certificate.
I can however say we are not affiliated or associated with any other companies or operations, nor do we offer timeshare or travel club presentations, and one has nothing to do with the other. If you feel that company was a sham fine, but your certificates were returned to you from us because the rules of the certificate were not followed. Your only course of action would be to go back to whom ever you received the certificates from originally and request they give you new ones, which is at their discretion. And of course your bank will cash unused money orders against you account.
I appologize for the inconvenience, but YES all rules of the certificates MUST be followed for them to be fulfilled!
Thank you,
Kim at VIP