Complaint Review: VIP Travel Vacation International Professionals - Lexington South Carolina

VIP Travel stated here, on this complaint board, on May 19, 2008, that they had in fact made mistakes regarding service they were supposed to provide for the membership fee I paid. They further stated they have been trying to resolve the matter with me since December 2007. And then they state the membership fee has been refunded. 1. They did fail to provide service as stated in their own membership package we received at the seminar where we paid for the membership. 2. They did fail to provide service as stated on their own website. 3. I would like a copy of the documented proof, addressed to me, where they have been trying to help me since December 2007. 4. And I would very much like the documented proof of where I received the refund of the membership fee of $3,596.00. 5. I am pretty sure anyone, with the least bit of intelligence, would know if they have been offered help. 6. I am pretty sure anyone, with the least bit of intelligence, would know if they had received $3,596.00. 7. And yet, here I am. Still having to defend myself. I paid $3,596.00. I initiated contact with VIP Travel for travel accommodations. I persisted over and over trying to get their service. I persisted in trying to get them to work with me. 8. And yet, here I am. Still having to defend myself. They stated last year at the seminar, in Sept. 2007, where I paid for the membership, that they had over 20,000 ( twenty-thousand) memberships. And that is what they stated in their membership package that they gave me when I purchased theie membership. 9. And they have been holding "selling" seminars in Georgia, Florida, Alabama, Tennessee, South Carolina, North Carolina, and I don't know how many other states. 10. And their owner, in an e-mail to me, stated: I have been out of the country taking care of some important matters. I will be back in two weeks and personally address your situation. Well, those two weeks passed and nothing. Si, I sent an e-mail asking him to please respond. He responded. He said, I have to be gone again. I will address your situation. After some time, I sent another e-mail. He responded. And said: I have just completed 3 months of traveling around the world doing mission work with different organizations and our folks work hard so I can represent this company in these endeavors and they are proud of this. Because of this, I could not take your case and examine it like I wanted to. My decision for your refund has been based on getting rid of you for there sake, not because I have read all of your letters. I do not think they are worth reading, and it is easier and faster to say goodbye. We do not need you or want you in our membership. 11. Yet, I am still here defending myself. I haven't received a membership refund yet. Nor do I anticipate one.

I am the original poster, Rickie. The indicate my membership costs have been refunded. The membership costs have, in fact, not been redunded to date. I believe I would know if I have received $3,596.00. It appears they continue the deception characteristic which has encountered from the day we started trying to use their proposed services. Repeat, I believe I would know if I had received a $3,596.00 refund. But, as of right now, no refund has been received from VIP Travel. Repeat, no refund has been received from VIP Travel, as of right now.

Mr. B has received a refund for his membership. We have documented proof showing that we have been trying to help Mr. B since December 2007. He had a complete case of buyer's remorse and would not use the program in the way it was indicated. Mr. B's complaints have been resolved as our company strives to take care of our members and consumers we come into contact with. Our company see hundreds of thousands of consumers each year, and we try to make sure they are all taken care of to the best of our availability. We are human and we make mistakes. In this case, we made mistakes and because of that, refunded Mr. B his membership.