- Report: #1385481
Complaint Review: Virgin Mobile Canada - Victoria British Columbia
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Virgin Mobile Canada
2872 Glenwood Ave Victoria, V9A2S2 British Columbia, Canada
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Virgin Mobile Canada Victoria British Columbia
Virgin Mobile sold me a plan which offered 2 Gigabites of data per month for $80 and each additional gig for only $10. In the first month I used 3.5 Gigs and was billed $175 which I played May 4th. A month and a half later I had used about 5 Gigs of data or less and was charged $520!!! What the f** Virgin !!! I asked to have my bill emailed and they would not send it. I tried to log into my account and despite knowing my password I could not get in. The security questions asked me what my pets name is. I do not have a pet. They asked me where I went for my honeymoon. I have never been on a honeymoon. This is numer one b*******.
