--They shut my server down without any notice or warnings. They did it because my process was using the CPU to its capacity that I was and still am(they won't even cancel my service) paying for.
--They expect you not to use the hardware you are paying for, and will send you messages like this one:
"We apologize that a shutdown was required for this server without a prior warning but this was an emergency case as your VPS was actively having a negative effect on other customers. Had this not been the case then you would have been warned before such action happened. Future instances of abuse may lead to a warning rather than a shutdown."
--The customer service is extremely arrogant, and not amicable. They are not even willing to own up to their mess-ups, and treat their customers very badly
--They give a lot of hassles when it comes to cancelling the service. As of now, I have asked to cancel the service more than 4 times and they are simply ignoring it. These people are to be avoided like a plague..
Pathetic experience!