- Report: #284684
Complaint Review: Visa® Gift Card Customer Service Aka Fastcard Aka InComm - Atlanta Georgia
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Visa® Gift Card Customer Service Aka Fastcard Aka InComm
250 Williams Street; Suite M-100 Atlanta, 30303 Georgia, U.S.A.
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FastCardVisa Gift Card Customer Service Aka Fastcard Aka InComm Refund Scam: Ripped me off for my 9.99 refund! Atlanta Georgia
I was given a prepaid $50 Vanilla Visa Gift Card, which I had used to make some purchases for services with Godaddy. On 30 OCT 2007 at 1am, I bought a fax through email service for 9.99. The next day I realized that I needed the next higher up service, which had a cost of 14.99.
Godaddy issued a refund on 30 OCT 2007 for the initial 9.99 at 3:15pm, which they told me 'cleared their gateway' the next day back to the card company.
They have confirmed that the card company has the funds numerous times. On 12 OCT 2007, I was asked by the card company to fax in my receipt of refund by Godaddy and I was given a 'ticket #", which my call today (13 NOV 2007) confirmed that there was nothing done on the issue to resolve. The card company employees claim that there wasn't ever a refund given and that I would essentially be 'out' of the 9.99 since it did not appear in their system at all.
Godaddy had made a good faith gesture in this incident by providing me 2 free months of website hosting.
Seattleweb
seattle, Washington
U.S.A.
Godaddy issued a refund on 30 OCT 2007 for the initial 9.99 at 3:15pm, which they told me 'cleared their gateway' the next day back to the card company.
They have confirmed that the card company has the funds numerous times. On 12 OCT 2007, I was asked by the card company to fax in my receipt of refund by Godaddy and I was given a 'ticket #", which my call today (13 NOV 2007) confirmed that there was nothing done on the issue to resolve. The card company employees claim that there wasn't ever a refund given and that I would essentially be 'out' of the 9.99 since it did not appear in their system at all.
Godaddy had made a good faith gesture in this incident by providing me 2 free months of website hosting.
Seattleweb
seattle, Washington
U.S.A.
