Like many others I purchased this product on the internet. Visalia skin care was shown on shark tank and seems reputable. However, if you sign up for a free trial you are charged before the 14 day return period ends. Initially, not a problem because I assumed there would be a credit. Unfortunately, the items keep arriving each month and the company is billing my credit card. Now I am refusing the deliveries and have instructed my bank to refuse payments. I may have to cancel my credit card just to get these people to stop billing me