- Report: #1415017
Complaint Review: Visalia Skincare - Santa Ana California
Reported By:
donna -
Holland, New York, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Visalia Skincare
p.o box 25380 Santa Ana, 92799-5380 California, United States
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Visalia Skincare I ordered the cream for $4.99 when I saw the pop up on my computer. It said that it was a Joanna Gains product. I did not see the disclaimer that said that they would continue to send me the product .every month and charge me $94 for the same 4 oz. cream that I paid $4 for Santa Ana California
I did not open the product and offered to send it back which was refused. After several phone calls the company initially offered to refund 75% of a 1 month supply. When I continued to complain they offered to refund the entire cost of a one month supplty $94 not the two months I was charged for. They initially sold me a product for $4.99 and charged me $94 X's 2 for the same product which is 4 oz. This company is a HUGE ripoff and this needs to be stopped before they continue to steal money from the accounts of elderly people that live on a fixed income.
